IT Cost Transparency Survey: Sponsored by BearingPoint

Hello. We are happy you decided to participate.

Please complete all questions in the survey by clicking on the response which best represents how you feel about the particular statement. Select ONLY ONE response per question.

If you would like top-line information on the results of this study emailed to you, please check the box and enter your name and email address in the spaces at the end of the survey.

Technology is a primary vehicle for delivering products or services to end-customers.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Technology represents one of the top spend categories for the organization.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Existing technology charges to the business Divisions are useful in making decisions.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Existing technology charges to the business Divisions are usage-based.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

The Technology Department has difficulty communicating its costs to business Divisions.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Those outside of the Technology Department have difficulty influencing Technology spend.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Please complete the following statement. The real growth rate of the businesses' technology spend …
  Is less than 5% per year
  Is between 5% and 10% per year
  Exceeds 10% per year

The Technology Department has the necessary information, tools, and analytics to support improvement initiatives and make decisions regarding strategic business improvements. (Examples are; cost takeout, outsourcing/offshoring, utility computing, virtualization, etc...)
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

The Technology Department has sufficient management information, tools, and analytics to support demand management in each technology domain.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Those outside of the Technology Department have the ability to drill down in sufficient detail to understand the data behind technology costs by each business Division.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Current management reporting provides a view of how technology services are consumed by business Divisions.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

The Executive Management Team lacks trust in the Technology Department cost allocations.
  Yes
  No

Division Managers across the organization lack trust in the Technology Department cost allocations.
  Yes
  No

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