Group-4-Managing People in Organisations

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Please note this questionnaire is for MBA research purposes only - no personal information will be collected or distributed. The results of the questionnaire will be used by students of the Graduate Business School at Strathclyde University to understand the culture of the organisations used in this research.

Any response to this questionnaire will be completely anonymous. Please answer the questionnaire in one short session (it should only take 10 minutes)

Please answer all questions. The scale 1-4 ranks from 1- Strongly Disagree to 4 - Strongly Agree

What is your gender?
      Male
      Female
      Do not want to disclose

What is your age?
      Under 20
      20 - 29
      30 - 39
      40 - 49
      50 - 59
      >60

Which of the following best describes your position?
      Operators/Apprentices
      Engineers/Management
      Senior Management/Directors

How long have you worked for this organization?
      Less than 1 year
      1-2 years
      3-5 years
      6-9 years
      10 years or more

What is your ethnicity?
      Asian or Pacific Islander
      White, European Origin
      White, Not European Origin
      Others

  Strongly Disagree Disagree Agree Strongly Agree
  1 2 3 4
1. Managers are strong decisive and firm, but fair. He/She is protective, generous, and indulgent to loyal subordinates
2. Team members are responsible and reliable, meeting the duties and responsibilities of his/her job and avoiding actions that surprise or embarrass his/her superior
3. A full team discussion of the merits of the work issues involved is used to resolve any conflicts
4. The organization treats the individual as an interesting and worthwhile person in his/her own right
5. Mangers/management define goals and expectations; make all decisions
6. Managers are impersonal and correct, avoiding the exercise of his/her authority for his/her own advantage. He/she demands from subordinates only what is required by the formal system
7. Individuals having more knowledge of the relevant task control another’s activities
8. Personal needs of the individuals involved are given priority in the organization
9. Employees are treated as though their time and energy were at the disposal of persons higher in the hierarchy
10. Formal divisions of functions and responsibilities in the system form the basis for task assignments
11. Individuals are self-motivated to contribute his/her best to the task and are open with ideas and suggestions. He/she is nevertheless willing to give the lead to others when they show greater expertise or ability
12. Work is performed out of enjoyment of the activity for its own sake and concern and respect for the needs and values of other persons involved
13. People who are shrewd and competitive, with a strong drive for power do well in the organization
14. The organization treats the individual as though his/her time and energy were available through contract with rights and responsibilities for both sides
15. A good team member gives first priority to the requirements of the task for skill, ability, energy, and material sources
16. Managers are concerned with and responsive to personal needs and values of others. He/she uses his/her position to provide satisfying and growth – stimulating work opportunities for subordinates
17. Tasks are assigned based on the personal needs and judgement of those in authority
18. Conscientious and responsible people with a strong sense of loyalty do well in the organization
19. Decisions are made by team members with most knowledge and expertise of the problem
20. The team work is personally satisfying, stimulating, or challenging
21. Communication about decisions/ directives is always top - down. Information flows up through the chain of command
22. Reference to rules, procedures and definition of responsibility are used to suppress conflict
23. Technical effectiveness and competence, with strong commitment to getting the job done get individuals promoted
24. Task assignments take into consideration personal wishes and needs for learning and growth of individual members
25. Hope for rewards, fear of punishment, or personal loyalty toward a powerful individual drive people to do work
26. Work is performed out of respect for contractual obligations backed up by sanctions and loyalty towards the organization or system
27. Satisfaction in excellence of work and achievement and/or personal commitment to the task or goal is a strong motivator
28. Information and influence flow from person to person, based on voluntary relationships initiated for purposes of work, learning, mutual support and enjoyment, and shared values.
29. People are often controlled by exercise of economic and political power (rewards and punishments)
30. Impersonal exercise of economic and political power to enforce procedures and standards of performance are used to control people
31. Competition is often used to increase excellence of the contribution to the task
32. Individuals request and accepts others' help or instruction which can contribute to his/her learning or growth
33. People work together when they are required to by higher authority or when they believe they can each use other for personal gain
34. The purpose of competition is to gain high-status positions in formal system
35. Resource and expertise requirements of the job to be done are considered for task assigments
36. Decision making involves the individual/s who are most personally involved and are likely to be affected by the outcome
37. Individuals are expected to give first priority to the personal demands of the boss
38. The person whose job description carries the responsibility makes decisions
39. People work together when their joint collaboration is needed to perform the task
40. Conflict is resolved by open and deep discussions of personal needs and values involved


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