Assessment of Informal Dispute Resolultion (IDR)

Assessment of Informal Dispute Resolultion (IDR)

1. What types of IDR reviews are offered in your state?

  Desk Review only
  Desk review and telephonic review
  Desk review and may request telephonic or in-person
  Telephonic review only

  Desk review, telephonic review and in-person review
  Telephonic revie and in-person review only
  In-person review only

2. Who conducts IDR reviews in your state?

  State Survey Agency Conducting Survey
  Administrative Law Judge Committee
  IDR Coordinator with Office of Inspector General
  Panel of Survey Agency Staff and Long-term Care Provider(s)

  Commissioner or Designee
  Third Neutral Party
  Other

3. How would you rate your current IDR process on the following attributes?

	Well Below Average	Below Average	Average	Above Average	Well Above Average	Not Applicable
	1	2	3	4	5	6
Timeliness
Knowledgeable Staff
Accuracy of IDR Paperwork
Provide Appropriate Recommendations
Cites Appropriate Reference Material

4. Rate your level of satisfaction with your current IDR process.

  Very Satisfied
  Somewhat Satisfied
  Neutral
  Somewhat Dissatisifed
  Very Dissatisfied