Customer Service Survey

Customer Service Survey

If you recently had your carpets cleaned by us then we want to be sure that you're satisfied with the outcome. Please complete this short survey. Your feedback will be used to improve our service.

--- Your Carpet Cleaning Technician ---

Did the technician arrive on-time?

Yes
No

How well do each of the following words describe your customer service representative?

	Excellent	Good	Somewhat	Poor	Bad
	1	2	3	4	5
Friendly
Apperance
Knowledgeable

Find out about us?

If other, please specify.

Overall, how would you rate your experience?

  Very Good
  Good
  Average
  Poor
  Very Poor

Do you intend on using A+ for your next carpet cleaning?

Yes
No

--- If You Still Have a Problem ---

If you still have a problem, please consider giving us another chance to fix it. Complete the following information and a customer service manager will contact you.

  Name:
  Phone:
  Email: