IT Cost Transparency Survey: Sponsored by BearingPoint

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Please complete all questions in the survey by clicking on the response which best represents how you feel about the particular statement. Select ONLY ONE response per question.

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  Strongly agree Somewhat agree Neither agree nor disagree Somewhat disagree Strongly disagree DK/NA
Technology is a primary vehicle for delivering products or services to end-customers.
Technology represents one of the top spend categories for the organization.
Existing technology charges to the business Divisions are useful in making decisions.
Existing technology charges to the business Divisions are usage-based.
The Technology Department has difficulty communicating its costs to business Divisions.
Those outside of the Technology Department have difficulty influencing Technology spend.

Please complete the following statement. The real growth rate of the businesses' technology spend …
  Is less than 5% per year
  Is between 5% and 10% per year
  Exceeds 10% per year

The Technology Department has the necessary information, tools, and analytics to support improvement initiatives and make decisions regarding strategic business improvements. (Examples are; cost takeout, outsourcing/offshoring, utility computing, virtualization, etc...)
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

The Technology Department has sufficient management information, tools, and analytics to support demand management in each technology domain.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Those outside of the Technology Department have the ability to drill down in sufficient detail to understand the data behind technology costs by each business Division.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

Current management reporting provides a view of how technology services are consumed by business Divisions.
  Strongly agree
  Somewhat agree
  Neither agree nor disagree
  Somewhat disagree
  Strongly disagree
  DK/NA

The Executive Management Team lacks trust in the Technology Department cost allocations.
  Yes
  No

Division Managers across the organization lack trust in the Technology Department cost allocations.
  Yes
  No

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